Features

Everything your team needs

From a 5-person startup to a 5,000-seat call center — same platform, scaled to fit.

🎙️

Smart IVR

Drag-and-drop call flows with conditional routing, business hours and skill-based assignment.

📞

Call queues

Priority queues, SLA timers, callback options and live wallboards for supervisors.

📼

Voicemail-to-email

Per-extension voicemail with email transcription and mobile push notifications.

🎧

Call recording

Selective or always-on recording with searchable transcripts and per-user permissions.

📊

Real-time analytics

Live and historical reports on call volume, AHT, abandonment and agent performance.

📱

Softphone & mobile

Native apps for desktop and mobile — your office number, anywhere with internet.

Modern telephony, zero hardware.

Spin up extensions, IVRs and queues in a single afternoon.

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